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Customer relationship

Trusted Shops

Edited by Trusted Shops

A small investment for maximum results

The concept of Trusted Shops

The Trusted Shops integration will bring the essential elements of trust to your online store to reassure visitors and develop your conversion rate.

By optimizing the reassurance elements of your store, you will be able to increase your customer conversion rate: Between 15 and 18% observed on average.

A reassured visitor will allow you to :

  • Decrease your bounce rate
  • Reduce the number of abandoned carts
  • Optimize customer loyalty and commitment
The benefits of Trusted Shops

Thanks to its partnership with Google, Trusted Shops optimizes your visibility. The stars obtained can be displayed directly in Google search results (via rich snippets).

An average of +17% click-through rate is observed with visible stars in the search results.

You can thus boost your visibility and better adjust your online advertising expenses.

The benefits of Trusted Shops

  • Unlimited review collection at a fixed price and without additional fees
  • Dedicated customer service based in France for all subscriptions
  • Mobile application to manage your collected reviews and publish them on social networks
  • Google partnership: Star integration via Google Adwords
  • Customizable layout
  • Facebook App
  • Authenticity: Collection of real customer reviews only
  • Trusted brand & buyer protection from Europe's leading trusted online shopping service

How does it work?

The importance of reassuring the consumer

88% of Internet users consult customer reviews before making a commitment.

81% of Internet users trust customer reviews when they know that they are supervised by a third party.

Displaying the Trustbadge generates trust from the first glance at your site.

As a trusted third party, Trusted Shops allows consumers to:

  1. Be reassured about the shopping experience on your site thanks to the Trustbadge visible on your homepage.
  2. Financial reassurance, thanks to a buyer protection of 2,500 euros regardless of the payment method for 30 days.
  3. Reassurance in their purchasing decision, thanks to the presence of authentic customer reviews sharing their purchasing experience on your store.

The reputation of Trusted Shops in more than 10 European markets also makes it possible to generate trust in a larger catchment area and thus optimize the chances of additional sales.

WiziShop Customer Special Offer

3 months free with any annual subscription!

About Trusted Shops

Available languages

Founded in 1999, Trusted Shops is Europe's leading third-party trust company for e-tailers. More than 30,000 stores use the solution to transform consumer trust into sales (La Redoute, Showroomprivé, BackMarket, Millesima, Air France).

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